SMS Messaging Privacy Policy

Information We Collect
ROAV Outdoor Experience LLC may collect personal information when you visit our website, submit a form, request information, schedule an appointment, make a purchase, contact us, or opt in to receive text messages. This information may include your name, email address, mobile phone number, mailing address, booking or service details, purchase information, messages you send us, and any other information you voluntarily provide.

We may also automatically collect technical and usage information, such as your IP address, browser type, device information, operating system, pages visited, links clicked, approximate location derived from IP address, and website activity data.

How We Use Your Information
ROAV Outdoor Experience LLC may use your information to:

• Respond to your questions, inquiries, booking requests, purchases, or customer-service needs.

• Deliver and improve our outdoor experiences, services, website, and customer support.

• Send transaction-related messages, appointment or booking reminders, confirmations, schedule updates, and service-related communications.

• Send promotional and marketing communications by email or SMS when you have provided the required consent.

• Analyze website activity, measure marketing performance, improve services, protect our website, prevent fraud, and meet legal obligations.

SMS Opt-In and Consent
If you provide your mobile phone number and affirmatively opt in, you agree to receive recurring SMS or MMS messages from ROAV Outdoor Experience LLC regarding bookings, appointment reminders, customer support, service updates, outdoor-experience information, and promotional offers.

Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message from ROAV Outdoor Experience LLC. For assistance, reply HELP or contact us at [your support email] or [your business phone number].

SMS Opt-In Data and No Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates, including internal or external affiliates, for marketing or promotional purposes.

ROAV Outdoor Experience LLC may use service providers to support business operations, including website hosting, customer relationship management, SMS delivery, payment processing, analytics, and customer support. Those providers may access personal information only as needed to provide services to ROAV Outdoor Experience LLC and may not use SMS opt-in data or consent for their own marketing or promotional purposes.

Cookies and Tracking Technologies
ROAV Outdoor Experience LLC may use cookies, pixels, analytics tools, and similar tracking technologies to operate our website, remember visitor preferences, understand usage, measure advertising performance, improve our services, and help protect against fraud or misuse.

You may manage cookies through your browser settings. Disabling cookies may limit certain website features.

Data Security
ROAV Outdoor Experience LLC uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online transmission or electronic-storage method can be guaranteed to be completely secure.

Your Privacy Choices and Rights
You may opt out of marketing emails using the unsubscribe link in the email. You may opt out of SMS messages by replying STOP. You may request access to, correction of, updating of, or deletion of your personal information by contacting ROAV Outdoor Experience LLC at [your support email].

ROAV Outdoor Experience LLC may retain certain information when necessary for legitimate business purposes, security, fraud prevention, recordkeeping, dispute resolution, or legal compliance.